Outstanding Customer Service


Course Industry Automotive
Course Category Customer Service
Duration 6 hours
Course Code YCS0001
Delivery Method Online
Course Type Short Workshop
pdf icon Print Course Brochure
pdf icon Course Enquiry

Online Courses

Course Cost
YCS0001 - Outstanding Customer Service $ 271.82 Add to Cart

Target Audience

Your frontline customer service staff

Course Overview

Businesses are under more pressure than ever before to raise their customer satisfaction and customer retention. This unique 1-day programme will energise environment, helping improve Customer Topics covered include: What is world-class service Creating great Moments of Truth Making the experience memorable Turn upset customers into advocates Importance of Teamwork Action Planning Participants will bring back strategies and tools designed to make an immediate impact in the business. who attends. An interactive, relaxed atmosphere with real life examples. - Cost just $330 (Inc. GST)

Useful Information

pdf icon You can download or print course information:

Further Information

You can find more information about this course:

Note: For further information about Fusion Business College Courses, phone 1300 807 177 or enquire online