Outstanding Customer Service
|YCS0001 - Outstanding Customer Service
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Your frontline customer service staff
Businesses are under more pressure than ever before to raise their customer satisfaction and customer retention.
This unique 1-day programme will energise
environment, helping improve Customer
Topics covered include:
What is world-class service
Creating great Moments of Truth Making the experience memorable Turn upset customers into advocates Importance of Teamwork
Participants will bring back strategies and tools designed to make an immediate impact in the business.
who attends. An interactive, relaxed atmosphere with real life examples.
- Cost just $330 (Inc. GST)