Problems & Prospects: Interacting with the modern F&I customer 


Problems & Prospects: Interacting with the modern F&I customer 


Course Overview:

Problems & Prospects teaches students how to interact with and understand the 4 different types of F&I customer. Those enrolled will also develop practical strategies to handle complaints and prospect for new clients.

Main Topics:

Understanding body language and the 4 types of F&I customer
Practical strategies and best practices when dealing with complaints or difficult customers
The do’s and dont’s of prospecting

Price AUD: $299 (inc. GST)