Co-worker Communication
Complaints & Conflict

Course Overview:

Being able to communicate effectively with co-workers and limit the opportunities for disputes to arise is a critical factor in fostering teamwork and positive workplace relations.

Co-worker Communication, Complaints & Conflict explores the 4 main types of co-worker you will encounter throughout your career. Understand how best to communicate with each type, address any conflict that arises and build workplace trust. An essential course for those looking to improve teamwork and positively develop workplace communication

Main Topics:

Communication Styles
Identifying the 4 different types of co-worker
Modifying communication to suit the styles
How to approach issues in the workplace
What to avoid when addressing conflict issues and building trust

Special Price: $199 (inc. GST)

Course Code: YSA0066
Duration: 2 hours
Delivery: Online
Assessment: Short answer / multiple-choice
Course: Professional Development

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