Implementing Effective Customer Service Standards

Implementing Effective Customer Service Strategies

Course Overview:

Implement formal customer service and conflict management benchmarks and standards. This course is ideal for those looking to manage or head up a team.

Main Topics:

  • Customer Retention & Guest Standards
  • Customer Service Audits
  • Conflict Management Techniques

Price: $299 (inc. GST)

Price: $299 (inc. GST)
Course Code: YIN0022
Duration: 2 hours
Delivery: Online
Assessment: Multiple-choice
Course: Management

Enquire Online

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.
0
Connecting
Please wait...
Send a message

Sorry, we aren't online at the moment. Leave a message.

Business Hours: 8:30am to 5pm Mon-Fri Adelaide time

* Your name
* Email
* Message
Login now

Need more help? Save time by starting your support request online.

Your name
* Email
* Describe your issue
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?