The Fundamentals of Automotive Administration
Get a general overview of life within the dealership. Better understand the purpose and function of each individual department and how your role in administration ties in. Develop practical strategies to handle complaints and communicate effectively with co-workers.
The dealership structure and the difference between departments
Conflict resolution and the effective handling of complaints
Communicating with co-workers and dealing with colleague requests
Price: $250 (inc. GST)
Course Code: YIN0003
Duration: 4.5 hours