Latest Blog Posts
A list of our latest posts
The Five Fundamentals of Dealership Success – An introduction
When things get this tough, it’s tempting to chase silver bullets. New tech platforms, dramatic restructures, radical new marketing plans, all pitched as instant fixes.
Leadership in the Modern Dealership
It used to be enough to be the sharpest voice in the room. The one who knew the numbers, called the shots, and made sure
Key Questions for Dealership Leaders
It is easy to get buried in the day-to-day — stock levels, deliveries, CSI surveys, and the relentless pressure of targets. But every now and
A New Market Reality
Let us be clear, today’s retail auto market is not broken. It has just evolved. What we are seeing now is a dealership landscape where
Surviving and Thriving in the Australian Auto Industry
SURVIVING AND THRIVING IN THE AUSTRALIAN AUTO INDUSTRY (And why doing “what we’ve always done” just doesn’t work anymore) Margins are tighter. Costs are rising.
Walking in your Shoes – An Introduction
Walking in your Shoes is a weekly blog for Australian motor dealers, written by former dealers who understand the real-world challenges you face. Each short
The Hidden Cost of Poor Training in Dealerships: Why New Staff Fail and How to Fix It
In today’s competitive automotive market, developing in-house sales talent has become crucial for dealerships. While many prefer this approach over hiring experienced salespeople from competitors,
Transforming Customer Service: Key Strategies for Retail Success
In today’s retail landscape, exceptional customer service has become more crucial than ever. With the rise of e-commerce and changing consumer expectations, traditional retailers must
6 Steps for Turning Cold Calls Into Hot Sales
Overcoming the fear of cold calling is achievable with the right mindset, preparation, and proven sales techniques. Many entrepreneurs and sales professionals find stepping outside
5 Tips for Minimizing Traffic Leakage in Auto Dealerships.
As the automotive industry becomes increasingly competitive, it is essential for dealerships to maximise every sales opportunity. Here are five actionable tips to ensure your
How do I Obtain my Western Australia Motor Vehicle Dealer or Yard Manager License: A Concise Guide
Navigating the process of obtaining a motor vehicle dealer or yard manager license in Western Australia can be challenging for aspiring professionals in the industry.
Queensland Motor Dealer Licensing Full Course: Accelerate Your Dealership Success
The Queensland Motor Dealer Licensing Full Course is an essential training program for those looking to venture into the automotive sales industry in the state
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