Refund Policy

Fusion’s Refund Policy is fair and reasonable to protect both Fusion and the student.

All student applications for refunds are to be made in writing to the Fusion Course Coordinator:

Fusion Business College
Course Coordinator
Suite 3, Level 3 89 Pirie Street
Adelaide SA 5000
Email: training@fusionbusinesscollege.com

All refund applications will be assessed and processed in a timely manner, according to relevant Agreement & Funding Program Guidelines.

Qualification Cancelled by RTO

When a qualification is cancelled by Fusion, students are entitled to a full refund of student contribution fees and charges for any Units of Competency not completed.

Student Withdrawal

Students who withdraw from an accredited qualification will be eligible for a pro-rata refund of their student contribution fees for units not commenced, should the request be made in writing and submitted to the Course Coordinator inside the 28-day cooling-off period.

No refund will be payable for units commenced but not yet completed or for any request made outside the cooling-off period.

Employer Cancellation

Should an employer cancel a student’s enrolment in a qualification, the course will be cancelled effective the date Fusion receives a signed cancellation form from the employer.

Accredited courses

A 48-hour cooling off period exists from the moment of registration, in which students are entitled to a full refund. This becomes void if the course is accessed at any point.

After this, partial refunds will be calculated on a pro rata basis for all unattempted units, less a $250 non-refundable administration fee.

Example:

No refund requests will be accepted after 28 days from the point of registration.

Non-accredited courses

A 48-hour cooling-off period exists from the moment of registration in which students are entitled to a full refund. This becomes void if the course is accessed by the student at any point.

No refund requests will be accepted after 48 hours from the point of registration.