Description
Core Units – All units are compulsory
1 AURACA101 Respond to customer needs and enquiries in an automotive workplace
2 AURSCA105 Sell automotive products and services
3 AURSLA001 Comply with legal requirements when selling automotive products and services
4 AURSCA106 Promote automotive products and services
5 AURAFA104 Resolve routine problems in an automotive workplace
6 AURSAA001 Process customer complaints in an automotive workplace
7 AURASA102 Follow safe working practices in an automotive workplace
8 AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
Specialist Elective Units
1 AURAFA103 Communicate effectively in an automotive workplace
2 AURETR125 Test charge and replace batteries and jump-start vehicles
3 BSBTEC201 Use business software applications
4 AURAMA102 Communicate business information in an automotive workplace
5 AURSCA102 Present automotive products and services for sale
6 AURSCA101 Select and supply automotive parts and products
7 BSBOPS304 Deliver and monitor service to customers
8 AURACA103 Build customer relations in an automotive workplace
9 TLIA2012 Pick and process orders
10 BSBPRO401 Develop product knowledge
11 AURAMA004 Maintain business image in an automotive workplace
12 AURSBA001 Carry out warehousing procedures in an automotive workplace
Traineeships also available. *T&C Apply. Please contact us directly on 1300 807 177 or info@fusionbusinesscollege.com for more details.
