AllAutomotiveFinancial ServicesManagementProfessional DevelopmentQLD Sales LicenceWA Sales Licence The Updated Privacy Act 2018 Financial Services Address the recent changes to The Privacy Act; making specific reference to the day-to-day impact on all employees. This... Time Management Made Easy Professional Development Time Management Made Easy tackles the most common barriers to effective time management, including: distraction, disorganisation and procrastination. Develop... Co-worker Communication, Complaints & Conflict Professional Development Co-worker Communication, Complaints & Conflict explores the 4 main types of co-worker you will encounter throughout your career. Understand... Problems & Prospects: Interacting with the Modern F&I Customer... Financial Services Problems & Prospects teaches students how to interact with and understand the 4 different types of F&I customer. Those... What’s your Leadership Style? Management What’s your leadership style helps uncover your individual management demeanour by asking a series of scenario-based, multiple-choice and ranking... Communication & Conflict: Handling the Modern Customer Professional Development Technology has drastically changed the world we live in. What impact has this had on the common customer in,... The 5 Steps to a Sale: From handshake to... Automotive 5 steps to a sale covers off every single minute of the sales process, from the moment the customer... The Fundamentals of Finance & Insurance Financial Services Fundamentals of F&I is the perfect starter course for anybody new to the F&I industry. Learn how to develop... Understanding the Anti-Money Laundering / Counter Terrorism Financing Act... Financial Services Know your obligations and compliance requirements, as outlined in the AML/CTF Act 2006. Explore in more depth, the key... A Managers guide to Dealership F&I Compliance Automotive, Management Pleading ignorance is no longer acceptable, in terms of a dealership’s F&I compliance. Learn what you, as a manager,... Workplace Health & Safety Compliance Professional Development Familiarise yourself with WHS legislation, policies and procedures and understand your rights and requirements in the event of an... The Fundamentals of Automotive Administration Automotive Get a general overview of life within the dealership. Better understand the purpose and function of each individual department... Floor Traffic Control and Maintaining Follow-up Standards to Maximise... Automotive, Management Develop practical strategies to get the highest return on investment from every single enquiry the dealership gets. Implement systems... Price Negotiation & Closing Techniques Automotive Maximise your closing rate by understanding the fundamental rules of communication and engagement. Prepare comebacks for each of the... Developing Teams and Individuals Management Learn what it takes to develop a team by exploring the key differences between coaching and managing. Develop methods... Queensland Motor Vehicle Sales Licence QLD Sales Licence Completion of this course satisfies the educational prerequisite required to apply for a Motor Vehicle Sales Licence with the... Queensland Motor Dealer Licence – Sales Upgrade (4 of... QLD Sales Licence Completion of this course satisfies the educational prerequisite required to apply for a Motor Dealer Licence with the Queensland... Queensland Motor Dealer Licence – Full Course (9 of... QLD Sales Licence Completion of this course satisfies the educational prerequisite required to apply for a Motor Dealer Licence with the Queensland... WA Sales Licence WA Sales Licence Completion of this course satisfies the educational prerequisite required to apply for a Motor Vehicle Sales Licence with the... Western Australia Motor Vehicle Dealer or Yard Manager Licence WA Sales Licence Completion of this course satisfies the educational prerequisite required to apply for a Motor Vehicle Dealer’s Licence with the... FSRA Tier 2 Financial Services FSRA Tier 2 covers the ASIC units required to hold RG-146 Tier 2 compliance. This is an entry-level course,... Certificate III in Automotive Sales (AUR31016) Automotive The Certificate III in Automotive Sales incorporates the latest AUR modules. This versatile course covers all aspects of automotive... Certificate III in Automotive Sales – Parts Interpreting (AUR31016P) Automotive The Certificate III in Automotive Sales – Parts Interpreting incorporates the latest AUR modules. This versatile course covers all... Implementing Effective Customer Service Standards Management Implement formal customer service and conflict management benchmarks and standards. This course is ideal for those looking to manage... Prospecting for New Clients Financial Services Develop techniques and processes to prospect for new F&I clients and better understand customer preferences and expectations. Using and Understanding Modern Business Technology Professional Development Familiarise yourself with the core technology used in the modern workplace. This is an ideal course for those after... Flexible Learning Solutions For Auto Industry Clients Financial Services This certificate course grants students a formal and nationally recognised F&I qualification. It is perfect for anybody looking to... FSRA Tier 2 Financial Services FSRA Tier 2 covers the ASIC units required to hold RG-146 Tier 2 compliance. This is an entry-level course,...
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